WiFi Keeps Disconnecting – Troubleshooting Steps - QA

Wi-Fi Keeps Disconnecting – Troubleshooting

Troubleshooting Steps:

1. You need to restart your modem and routers

Always the first step when troubleshooting internet issues, an equipment restart is like internet WD-40; it gets things moving smoothly again by giving the equipment a chance to flush out any glitches.

2. You have a spotty or weak Wi-Fi signal

A weak Wi-Fi signal can result from obstructions, a lack of range, or even interference from other Wi-Fi networks and electronic devices.

3. Your home network is congested

A congested network usually means you’re trying to do too much with too little. To fix it, you need to either decrease your internet usage or upgrade your internet plan.

4. Your ISP is having intermittent outages and slowdowns

Outages are usually the result of infrastructure issues that your ISP needs to resolve. This is entirely dependent on where you live, and there’s no reliable way you can prevent it. If you experience a lot of outages and the situation doesn’t improve, it may be time to switch ISPs.

5. Your network cables are damaged

Damaged cables are difficult to spot because the damage isn’t always obvious from looking at the outside of the cable. An ISP technician is usually needed to diagnose the issue and make repairs.

6. Router placement: Try moving the router to a more central location in your home. Avoid glass, brick or concrete and any other really dense materials as these can block your wireless signal from reaching the furthest in your home.

7. Overloading the network: Take a look at how many devices you have connected to your wireless. Most routers these days can handle 10 or so very comfortably. If you’re using more than that, it may be time to upgrade your router or add a range extender to your network.

8. Outdated router firmware: Check out our article on how to update your WiFi router’s firmware.

9. Interference from other devices: Try moving the router to a more central location in your home. You can also check out our article on how to improve the WiFi range of your router.