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Overview When migrating from CBS to START with a move is not possible. There are three different ways to move a customer from one address to another in CBS depending on the scenario. If you need to cancel or rebook a pending move in CBS, visit ... Read More

[Wireline] IPTV for Single Play (1P) Customers Overview As of January 18, 2024, we will be moving to a no deployment status for certain legacy hardware for non-bulk customers. This initiative is to support our ongoing efforts to move customers over... Read More

Change a Phone Number   Overview   This document will explain how to modify phone service to change a customer's phone number.   Steps   Open the customer's account that you want to view, verify the customer's information, and... Read More

Change a Phone Number Overview This document will explain how to modify phone service to change a customer's phone number. Steps Open the customer's account that you want to view, verify the customer's information, and click on the... Read More

Change a Phone Number   Overview   This document will explain how to modify phone service to change a customer's phone number.   Steps   Open the customer's account that you want to view, verify the customer's information, and... Read More

Overview   When migrating from CBS to START with a move is not possible. There are three different ways to move a customer from one address to another in CBS depending on the scenario. If you need to cancel or rebook a pending move in CBS, visit ... Read More

Overview When migrating from CBS to START with a move is not possible. There are three different ways to move a customer from one address to another in CBS depending on the scenario. If you need to cancel or rebook a pending move in CBS, visit ... Read More

Overview   When migrating from CBS to START with a move is not possible. There are three different ways to move a customer from one address to another in CBS depending on the scenario. If you need to cancel or rebook a pending move in CBS, visit ... Read More

Exchanging a package typically involves a few key steps. Here’s a general guide: QA Check the Return Policy: Review the store’s return or exchange policy to ensure your item is eligible for an exchange. Gather Necessary Information:... Read More